1. Introduction
Basket Hours: The Course ("we," "us," or "our") operates getthebasketmethod.com ("the Site"). Customer support and product delivery emails are operated under our builtatthekitchentable.com brand identity. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Site or make a purchase.
2. Information We Collect
Information You Provide
- Purchase information: Name, email address, and payment details when you make a purchase. Payment card details are processed directly by Whop, our payment processor and merchant of record, and are never stored on our servers.
- Communications: Email address and message content when you contact us for support.
Information Collected Automatically
- Usage data: Pages visited, time spent on pages, referring URL, browser type, device type, and IP address.
- Cookies and tracking: We use cookies and similar technologies for site functionality and analytics. See Section 6 for details.
3. How We Use Your Information
| Purpose |
Data Used |
| Process your purchase and deliver digital products |
Name, email, payment info |
| Send order confirmation and download links |
Email address |
| Record download activity for support and copyright protection |
Email address, date and time, IP address |
| Respond to support requests |
Email address, message content |
| Analyze site usage and improve our services |
Usage data, cookies |
| Serve relevant advertising via Meta (Facebook/Instagram) |
Usage data, purchase events (anonymized) |
4. Third-Party Services
We share your information with the following third-party service providers, solely for the purposes described:
- Whop — Payment processing and merchant of record. Whop collects and processes your payment card details directly. Whop Privacy Policy
- Resend — Email delivery for order confirmations and download links. Resend Privacy Policy
- Netlify — Website hosting and serverless functions. Netlify Privacy Policy
- Meta (Facebook/Instagram) — Advertising and conversion tracking via the Meta Pixel and Conversions API. Meta Privacy Policy
We do not sell your personal information to third parties.
5. Data Retention
- Purchase records: Retained for as long as needed to provide support and comply with legal obligations (e.g., tax records).
- Download links: Expire after 7 days. Email records of download links are retained for support purposes.
- Analytics data: Retained in aggregated, anonymized form.
6. Cookies and Tracking
We use the following cookies and tracking technologies:
- Essential cookies: Required for site functionality (e.g., session management during checkout).
- Analytics cookies: Help us understand how visitors use the Site.
- Meta Pixel: Tracks page views, checkout events, and purchases to measure advertising effectiveness and serve relevant ads. You can opt out of Meta tracking via your Facebook Ad Settings.
7. Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate personal data.
- Deletion: Request deletion of your personal data, subject to legal retention requirements.
- Opt-out: Unsubscribe from marketing emails or opt out of tracking (see Section 6).
To exercise any of these rights, email support@builtatthekitchentable.com.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- HTTPS encryption on all pages
- Payment processing handled entirely by Whop (PCI-DSS compliant)
- Environment variables and secrets stored securely in our hosting platform
- PDF download links are time-limited (7-day expiry) and individually signed
No method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
9. Children's Privacy
Our Site is not directed at children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.
10. International Transfers
Your information may be processed in countries other than your own, including the United States, where our hosting and service providers operate. By using our Site, you consent to the transfer of your information to these countries.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes take effect immediately upon posting to this page. The "Last updated" date at the top reflects the most recent revision.
12. Contact
For questions about this Privacy Policy or your personal data, contact us at:
support@builtatthekitchentable.com